Shipping:
Processing Time: Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Please note that orders are not processed on weekends or holidays.
Shipping Methods: We offer standard shipping options for domestic orders. Shipping rates and delivery times may vary depending on your location and the shipping method.
Delivery Time: The estimated delivery time for your order will be provided at the time of checkout. Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs delays or inclement weather.
Shipping Charges: Shipping charges are calculated based on the weight of your order and the shipping destination. The shipping cost will be displayed during the checkout process before you complete your purchase.
Returns:
Eligibility: We accept returns within 7 days of delivery for items that are damaged, defective, or significantly different from what was advertised. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process: To initiate a return, please contact us with your order details and the reason for the return. We will provide you with instructions on how to return the item. Please note that you will be responsible for the return shipping costs.
Return Authorization: All returns must be authorized by Azad Umbrella before being shipped back to us. Unauthorized returns may not be accepted or processed.
Refunds:
Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Refund Timeframe: The time it takes for your refund to be processed and credited back to your account may vary depending on your bank or credit card issuer. Please allow up to 7 business days for the refund to appear in your account.
Contact Us:
If you have any questions about our Shipping, Returns & Refunds Policy, please contact us at:
Address:
384-J Ajanta Chambers, Ground floor, Room No.17-D
Dhabolker Wadi, Kalbadevi Road
MumbaiLandline No:
022 22003801Mobile No:
9773768397Email:
sndrazad11@gmail.com
We are committed to providing excellent customer service and will do our best to assist you with any concerns or inquiries regarding your orders, shipping, returns, or refunds.